amazon
The novelist’s design
Oh this warms my heart:
That original Kindle, code-named “Fiona” after a character in Neal Stephenson’s futuristic novel The Diamond Age, was finally ready to go in the fall of 2007.
For the uninitiated: The Diamond Age is a novel premised on a world where books are transparently online and totally alive, redrawing words and images before your eyes. Imagine all the potency and fidelity of an iPad on every thin, crinkly page.
Anyway, I’m sure many writers would disagree, but for me, this is a serious reason to write futuristic fiction: sometimes, people actually make this stuff.
The blockquote is from this long, super-detailed Businessweek piece on Amazon’s Lab126 and the development of the Kindle from 2004 ’til today. It’s worth the read if you’re interested in this stuff.
Honestly, I think Amazon is such a great company. Not as austere as Apple, you know?—somehow still a gang of nerds reading science fiction, throwing stuff together, making it all work.
Ghost of Kindle yet to come
As somebody who uses his Kindle (and Kindle apps) approximately 100X more often than his iPad, I’m excited at the hazy prospect of some tablet competition from Amazon.
You know, it’s funny—I feel a real rooting interest for this company, and I think it’s largely based on spillover sentiment from two services:
- Amazon Prime, which continues to make random everyday purchases feel basically like magic.
- Amazon EC2 and the rest of the Amazon Web Services family, which have become such an amazing engine of growth and experimentation. You might not realize it, but half the new-ish web services you use and enjoy are running on EC2. Apple has nothing like it; they’re not participating in the modern internet ecosystem in any remotely comparable way.
Here’s another analogy
Publishers trying to sell ad space inside their books is like the producers of a TV show selling the commercials that air during the show, or the director of a film picking the previews that appear before the movie starts.
I mean, maybe there are some interesting, creative things you could do with that on a case-by-case basis, that would really add something to the total experience. And product placement (in books, TV, or movies) is something else altogether, because it needs to be incorporated into the narrative flow. But there’s a reason why we have TV networks, movie studios, and theater programmers. They’re really good at these things. In fact, some of them, like Nick Jr, are really good at marketing and incorporating ads in books and DVDs, too. So are Apple and Amazon. People on the creative side aren’t. (And yes, I’m including book publishers in the “creative” camp.)
If anything, even as traditional broadcast television might be beginning a slow decline, we’re seeing the metastasis of the television network model. Netflix, particularly since Watch Instantly, is more like HBO than it’s like Blockbuster. People talk about it the same way; “ooh, did you see that they’re showing all three Die Hards on Netflix?” Someone pointed out recently that Netflix has started producing their own original content. Zach Galifinakis had a comedy special released on DVD exclusively to Netflix. You could say the same thing about Hulu, which is trying to figure out whether it should be Showtime or Fox.
Amazon and Apple are like TV networks too, and not just for video. They’re the channels you tune to to get what you want. The difference is that in the digital age, content frequently appears in more than one place. But 1) that’s usually NOT true for what Apple sells, and Amazon’s been pushing for more exclusive deals too.
Twitter, too, isn’t microblogging or an archive of content — it’s a broadcast channel that carries its own water-cooler. And in blogs, Gawker (which already actually is a media network, including Gawker TV) is redesigning itself for bigger screens. highlighting “must-see” content to catch casual drop-in readers, a synthesis of blogs, magazines, and television
So that’s the new world: no more dot-coms, no more blogs, no more revolutionary retailers.* Instead, it’s all channels. We TiVo a handful of favorites and let ourselves flick through the rest.
* Obviously, all of these things will continue to exist and thrive. It’s just these are no longer the only metaphors/terms of art we have to talk about these emerging powers.
Prolonged headbutt battles
Richard Curtis compares the ABC/Cablevision Oscars near-blackout to Kindle owners’ protests over the windowed release of Game Change:
The moral of Cablevision vs. ABC as far as the publishing industry is concerned is that consumers have no patience for such arcane issues as windowing, loss leader pricing or agency business models. They expect their book when they hit Download and they want it at a reasonable price. Educational initiatives are a waste of time. We need to get our pricing act together. Though there is no Academy Awards show to bring us to the brink of catastrophe, the e-book industry will not realize its full potential until we provide our products reliably and at prices that make sense to customers.
Likewise, Nat Torkington sees a similar squeeze in Amazon’s recent decision to discontinue its Associates program in Colorado, in response to the new sales-tax-for-online-retailers law there:
So let me get this straight: I’ve done nothing, and Amazon just fired me? Now, I haven’t used referrals a whole lot so it doesn’t hit me in the pocketbook but this should send chills down the spine of anyone who thought they were building a business, or at least an income, around Amazon services. It’s one thing to be fired for something you did (hey doofus, don’t cause a heap of MPAA infringement notices to land on Amazon’s desk because you were running the new Pirate Bay on EC2) but it’s entirely another to be fired for something outside your control.
A farmer friend told me that the goats to keep are female goats: when one doe headbutts another, the recipient then turns to the next in the hierarchy and headbutts them. With male goats, though, you get prolonged headbutt battles that are loud, intimidating, and potentially damaging. Amazon is obviously hoping the female goat scenario plays out: Amazon headbutts me, so I’ll go headbutt my representative— punish Amazon’s associates and hope they’ll pass the pain on. I wonder whether any of Amazon’s (former) Colorado associates will turn out to be male goats who, grumpy at being set upon, retaliate.…
I guess I might contend that what’s new about this, if anything, is that 1) disputes between corporations and governments are playing themselves out in consumers’ living rooms and 2) consumers are newly empowered to wreak havoc on… somebody (and it’s not always clear whom). I think Curtis’s take on this is basically right, because in the Kindle windowing cases, we’ve already seen Amazon’s customer base retaliate for this kind of e-gamesmanship — and that was without anyone moving to cut off their income stream. There is no clear hierarchical logic to follow. Just more heads to butt.
Mechanical Turk (wins every time)
I’m quite taken with George H Williams’s ProfHacker write-up of his experience using Amazon’s Mechanical Turk service to transcribe some audio, all the more so since he followed FOS (Friend of the Snark) Andy Baio’s methodology. I don’t have any audio to transcribe, but if I did, I’d definitely give this a whirl.
Kindle apps
You know what, good for you, Amazon—because even with the iPad imminent, I am psyched about this!
Best books, via Venn diagram
I think I’ve mentioned before how much I like Amazon’s Omnivoracious blog; it’s good by any standard, but especially by the standard of a “house blog” at a big retailer.
Case in point: This neat post that synthesizes Amazon’s best books of 2009 list, Publishers Weekly’s list, and the NYT’s notable books list—and shows the books that are listed on all three. There are only eleven.
I, for one, was delighted to see that Asterios Polyp was one of the books in the Venn diagram bulls-eye. (Previous love.) I read a lot of good books this year—though not all books published in 2009, of course—and I think it’s the one that left the deepest impression. It made me want to do everything better!

