March 24, 2009
The Uses of Silence
This is something you always hear at Poynter, and if you’ve ever had the experience of transcribing one of your own interviews, you know the number one thing you’re thinking is: “God, why won’t I just shut up? Why am I talking so much?”
It actually takes a lot of self-consciousness and restraint to stay quiet, to draw out silences — but as journalists (and apparently negotiators, doctors, and pastors alike) will tell you, that’s how you get the good stuff.