Comments on: The Rumplestiltskin Effect http://snarkmarket.com/2010/5338 The stomping grounds of Tim Carmody, Robin Sloan and Matt Thompson. It's a long-running conversation about media, journalism, technology, cities, culture, design, books, music, movies, the future and the past. Tue, 14 May 2013 15:49:32 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Saheli http://snarkmarket.com/2010/5338/comment-page-1#comment-9153 Saheli Thu, 25 Feb 2010 23:31:26 +0000 http://snarkmarket.com/?p=5338#comment-9153 I think I try to strike up conversation, or at least ask, "how are you?" but I don't use the name without asking, even it's written. But on the phone it's entirely different; I feel it's necessary. Sometimes I feel bad on the few occasions when I'm shopping for clothes, b/c I guess you're supposed to notice and then credit that person at the cashier when they ask who helped you. Great post title. Reminds me of a <a href="http://www.youtube.com/watch?v=f2Wl553wsVw" rel="nofollow">favorite Sesame Street clip.</a> "But I don't have any friends!" I think I try to strike up conversation, or at least ask, “how are you?” but I don’t use the name without asking, even it’s written. But on the phone it’s entirely different; I feel it’s necessary.

Sometimes I feel bad on the few occasions when I’m shopping for clothes, b/c I guess you’re supposed to notice and then credit that person at the cashier when they ask who helped you.

Great post title. Reminds me of a favorite Sesame Street clip. “But I don’t have any friends!”

]]> By: EC http://snarkmarket.com/2010/5338/comment-page-1#comment-9147 EC Thu, 25 Feb 2010 18:58:42 +0000 http://snarkmarket.com/?p=5338#comment-9147 I think that I deviate from most of the Gen XYers on the MF thread. I've never worked in customer service, but I always thought it was good to establish rapport with an agent, by looking at the tag, and if it said, "Sally," to say, "How's your day going, Sally?" If I've got my earbuds in while standing in line, I take one out, because I feel it's rude to just swipe my card, grab my groceries, and go. I think that I deviate from most of the Gen XYers on the MF thread. I’ve never worked in customer service, but I always thought it was good to establish rapport with an agent, by looking at the tag, and if it said, “Sally,” to say, “How’s your day going, Sally?” If I’ve got my earbuds in while standing in line, I take one out, because I feel it’s rude to just swipe my card, grab my groceries, and go.

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